Steward queue/CASE-003393
Steward case

CASE-003393

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-25223workflow paused, state held

Side-by-side comparison

Incoming CLM-406794 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-406794incoming
#1MBR-019858Julie Pena
0.833 rec.
Best evidence: NameAddress
NameJulie Pena
Pena, Julie
Julie Pena
Date of birth—
1899-12-02
1989-12-02
Member ID—UHC-02461-38
SSN—
•••-••-null
•••-••-0880
Phone—2948505111
Email—
NULL
julie.pena@yahoo.com
Address59 Mountain View Dr
59 Mountain View Drive
59 Mountain View Dr
City / state / ZIPTucson, AZ, 85739Tucson, AZ, 85739
GroupGRP-9199GRP-9199
Plan—
UNKNOWN
MEDICARE-ADV-A
Sources, recordsCLM1 recordTPA ×1PRV ×1ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-019858Julie Pena0.83
Matched against TPA-52984, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39e52e0f366b
    Escalated CLM-406794, top score 0.83, candidates MBR-019858

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-25223
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-019875
Opened
2026-10-19 19:54:36
Top score
0.83