Steward queue/CASE-003402
Steward case

CASE-003402

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-56607workflow paused, state held

Side-by-side comparison

Incoming CLM-403358 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-403358incoming
#1MBR-035601Jose Dixon
0.832 rec.
Best evidence: NameDate of birth
NameJose DixonJose Dixon
Date of birth1981-03-271981-03-27
Member ID—UHC-56158-59
SSN—•••-••-0073
Phone—
NULL
4527783899
Email—jose.dixon54@gmail.com
Address—8241 Sage Ct
City / state / ZIP—
N/A
Tampa, FL, 33627
GroupGRP-4797GRP-4797
PlanOPTIONS-PPOOPTIONS-PPO
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-035601Jose Dixon0.83
Matched against ENR-104368, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:553710063ca4
    Escalated CLM-403358, top score 0.83, candidates MBR-035601

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-56607
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-034980
Opened
2026-10-22 12:43:43
Top score
0.83