Steward queue/CASE-003405
Steward case

CASE-003405

Confidence 0.82 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-58148workflow paused, state held

Side-by-side comparison

Incoming CLM-410172 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-410172incoming
#1MBR-020151Katherine Romero
0.821 rec.
Best evidence: NameDate of birthSSN (last four)Phone
NameRomero KatherineKatherine Romero
Date of birth1960-05-18
5/18/1960
1960-05-18
Member ID—UHC-26431-22
SSN•••-••-1728•••-••-1728
Phone91345580059134558005
Email—katherine.romero@proton.me
Address1998 Spring St3633 Mountain View Dr
City / state / ZIPPlano, TXTampa, FL, 33683
Group—
NULL
GRP-2832
Plan—MEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-020151Katherine Romero0.82
Matched against ENR-113386, 5 fields compared, weighted score 0.821
FieldSimilarityWeightShareNote
Name0.95325%swapped
Date of birth1.00325%exact
SSN (last four)1.002.521%
Phone1.001.513%
Address0.00217%different
Guard: noneConflicts: none
Records in this identity
  • ENRENR-113386Katherine Romero1960-05-18Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55bfe50a402d
    Escalated CLM-410172, top score 0.82, candidates MBR-020151

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-58148
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-035567
Opened
2026-10-22 12:43:43
Top score
0.82