Steward case

CASE-003408

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-25942workflow paused, state held

Side-by-side comparison

Incoming TPA-57965 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-57965incoming	#1MBR-021459Kayla Turner 0.832 rec. Best evidence: NameDate of birth	#2MBR-043748Stephanie Turner 0.641 rec. Best evidence: none ≥ 0.90
Name	Kayla Turner	Kayla Turner	Stephanie H Turner
Date of birth	1972-08-22 08/22/1972	1972-08-22	1972-09-22
Member ID	—	UHC-54564-96	UHC-23822-97
SSN	— •••-••-N/A	—	—
Phone	— NULL	4575532129	6994627787
Email	— N/A	kayla.turner23@yahoo.com	—
Address	— N/A	2610 Sunset Blvd	4138 Grand Ave
City / state / ZIP	— null	Minneapolis, MN, 55403	San Antonio, TX, 78241
Group	— -	GRP-1496	GRP-4774
Plan	— N/A	CHOICE-PLUS-PPO	OPTIONS-PPO
Sources, records	TPA1 record	CLM ×1ENR ×12 records	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-021459Kayla Turner0.83

Matched against CLM-418016, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-418016Kayla Turner1972-08-22Rule 0.99
ENRENR-123696Kayla Turner1972-08-22Rule 0.99

▶#2MBR-043748Stephanie Turner0.64

Matched against ENR-111221, 2 fields compared, weighted score 0.637

Field	Similarity	Weight	Share	Note
Name	0.77	3	50%
Date of birth	0.50	3	50%	one_digit

Guard: noneConflicts: none

Records in this identity

ENRENR-111221Stephanie Turner1972-09-22Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:5508954665c0
Escalated TPA-57965, top score 0.83, candidates MBR-021459, MBR-043748

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Kayla TurnerMBR-021459, score 0.83, 2 recordsLinkLink to Stephanie TurnerMBR-043748, score 0.64, 1 recordLinkConfirm as a distinct identityTPA-57965 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-25942
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-020340
Opened: 2026-10-22 12:43:43
Top score: 0.83