Steward queue/CASE-003423
Steward case

CASE-003423

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvjj6udb-67305workflow paused, state held

Side-by-side comparison

Incoming CLM-424879 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-424879incoming
#1MBR-008636Mason Price
0.833 rec.
Best evidence: NameAddress
NameMasno PriceMason Price
Date of birth—
1971-02-96
1971-09-26
Member ID—UHC-45042-06
SSN—
•••-••-null
•••-••-5884
Phone—
-
7124701790
Email—mason.price@proton.me
Address2697 Hillcrest Rd2697 Hillcrest Rd Apt 39
City / state / ZIPCharlotte, NC, 28231Charlotte, NC, 28231
GroupGRP-5357GRP-5357
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×2CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-008636Mason Price0.83
Matched against ENR-132508, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:557c71b68278
    Escalated CLM-424879, top score 0.83, candidates MBR-008636

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-67305
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-038694
Opened
2026-10-22 12:43:43
Top score
0.83