Steward queue/CASE-003448
Steward case

CASE-003448

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-90923workflow paused, state held

Side-by-side comparison

Incoming PRV-20491 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldPRVPRV-20491incoming
#1MBR-020658Gloria Chapman
0.845 rec.
Best evidence: NamePhoneAddress
NameGloria X ChapmanGloria X Chapman
Date of birth1944-07-201945-07-20
Member ID—UHC-02870-23
SSN—
•••-••--
•••-••-3111
Phone6343153093
634.315.3093
6343153093
Emailgloria.chapman@aol.comgloria.chapman@aol.com
Address9217 Elm St
9217 ELM STREET
9217 Elm St
City / state / ZIPPhoenix, AZ, 85055Phoenix, AZ, 85055
Group—GRP-1798
Plan—MEDICARE-ADV-B
Sources, recordsPRV1 recordCLM ×2TPA ×1PRV ×1ENR ×15 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-020658Gloria Chapman0.84
Matched against CLM-401589, 4 fields compared, weighted score 0.842
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth0.50332%one_digit
Phone1.001.516%
Address1.00221%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:393e63e3859a
    Escalated PRV-20491, top score 0.84, candidates MBR-020658

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-90923
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044924
Opened
2026-10-19 19:54:36
Top score
0.84