Steward queue/CASE-003449
Steward case

CASE-003449

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-54238workflow paused, state held

Side-by-side comparison

Incoming CLM-425551 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-425551incoming
#1MBR-015316Nancy Vega
0.834 rec.
Best evidence: NameDate of birth
NameNancy P VagaNancy P Vega
Date of birth2000-02-12
2/12/2000
2000-02-12
Member ID—UHC-73844-71
SSN—•••-••-7944
Phone—
N/A
6715120415
Email—
N/A
nancy.vega83@aol.com
Address—
-
3291 Mesa Dr
City / state / ZIP—
NULL, null
Glendale, AZ, 85321
GroupGRP-4368GRP-4368
PlanOPTIONS-PPOOPTIONS-PPO
Sources, recordsCLM1 recordENR ×2TPA ×24 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-015316Nancy Vega0.83
Matched against ENR-133428, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.91350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39411ccba3a0
    Escalated CLM-425551, top score 0.83, candidates MBR-015316

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-54238
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-034085
Opened
2026-10-19 19:54:36
Top score
0.83