Steward queue/CASE-003456
Steward case

CASE-003456

Confidence 0.71 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-46031workflow paused, state held

Side-by-side comparison

Incoming TPA-52357 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-52357incoming
#1MBR-020690Mary Ramirez
0.711 rec.
Best evidence: Name
NameMery RamirezMary Ramirez
Date of birth1961-03-281960-03-28
Member ID—
UNKNOWN
—
SSN—
•••-••-null
•••-••-7632
Phone6846205137
(684) 620-5137
—
Email—
N/A
—
Address1794 Cedar Ln1794 Cedar Ln
City / state / ZIPJacksonville, FL, 32277Jacksonville, FL
Group—
NULL
GRP-1033
PlanCHOICE-PLUS-PPO—
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-020690Mary Ramirez0.71
Matched against CLM-405377, 3 fields compared, weighted score 0.715
FieldSimilarityWeightShareNote
Name0.94338%
Date of birth0.50338%one_digit
Address0.70225%street_match
Guard: noneConflicts: none
Records in this identity
  • CLMCLM-405377Mary Ramirez1960-03-28Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:397cd9587834
    Escalated TPA-52357, top score 0.71, candidates MBR-020690

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-46031
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-030761
Opened
2026-10-19 19:54:36
Top score
0.71