Steward queue/CASE-003459
Steward case

CASE-003459

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-37344workflow paused, state held

Side-by-side comparison

Incoming CLM-417666 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-417666incoming
#1MBR-027147Frank James
0.831 rec.
Best evidence: NameDate of birth
NameFrank JamesFrank James
Date of birth1954-05-28
05/28/1954
1954-05-28
Member ID—UHC-73490-12
SSN•••-••-3029—
Phone—
null
—
Email——
Address1373 Highland Ave
1373 Highland Avenue
—
City / state / ZIPMiami, FL, 33150
MIAMI, Florida, 33150
—
GroupGRP-9168—
PlanSELECT-EPO—
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-027147Frank James0.83
Matched against CLM-417665, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-417665Frank James1954-05-28Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55e8075abc35
    Escalated CLM-417666, top score 0.83, candidates MBR-027147

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-37344
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-026705
Opened
2026-10-22 12:43:43
Top score
0.83