Steward queue/CASE-003460
Steward case

CASE-003460

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-38227workflow paused, state held

Side-by-side comparison

Incoming CLM-417665 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-417665incoming
#1MBR-026705Frank James
0.831 rec.
Best evidence: NameDate of birth
NameFrank JamesFrank James
Date of birth1954-05-281954-05-28
Member IDUHC-73490-12—
SSN—
•••-••-UNKNOWN
•••-••-3029
Phone——
Email—
NULL
—
Address—1373 Highland Ave
City / state / ZIP—
NULL, , -
Miami, FL, 33150
Group—GRP-9168
Plan—
NULL
SELECT-EPO
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-026705Frank James0.83
Matched against CLM-417666, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-417666Frank James1954-05-28Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5506b57419a8
    Escalated CLM-417665, top score 0.83, candidates MBR-026705

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-38227
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-027147
Opened
2026-10-22 12:43:43
Top score
0.83