Steward queue/CASE-003467
Steward case

CASE-003467

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvjj6udb-29109workflow paused, state held

Side-by-side comparison

Incoming CLM-404587 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-404587incoming
#1MBR-020839Mei Morales
0.831 rec.
Best evidence: NameEmail
NameMei O Morales
Mei O. Morales
Mei O Morales
Date of birth1960-02-17—
Member ID—
null
UHC-43731-01
SSN—•••-••-8125
Phone2672999559
(267) 299-9559
—
Emailmei.morales@yahoo.commei.morales@yahoo.com
Address—3223 Mountain View Dr
City / state / ZIP—
UNKNOWN, UNKNOWN
Fresno, CA, 93797
Group—
-
GRP-7972
Plan—
UNKNOWN
MEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-020839Mei Morales0.83
Matched against ENR-106052, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00367%
Email1.001.533%
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55abcd0e7cb4
    Escalated CLM-404587, top score 0.83, candidates MBR-020839

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-29109
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-022241
Opened
2026-10-22 12:43:43
Top score
0.83