Steward queue/CASE-003468
Steward case

CASE-003468

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-39529workflow paused, state held

Side-by-side comparison

Incoming CLM-405576 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-405576incoming
#1MBR-030915Steven Silva
0.831 rec.
Best evidence: NameDate of birth
NameSteve SilvaSteven V Silva
Date of birth1976-05-11
11-05-1976
1976-05-11
Member ID—
UNKNOWN
UHC-27793-12
SSN—
•••-••-NULL
•••-••-6758
Phone—
N/A
6584081788
Email—
null
—
Address—
UNKNOWN
636 Maple Ave
City / state / ZIP—
-
Austin, TX, 78765
GroupGRP-8667GRP-8667
Plan—MEDICARE-ADV-B
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-030915Steven Silva0.83
Matched against ENR-107334, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.96350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-107334Steven Silva1976-05-11Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5582d437a59e
    Escalated CLM-405576, top score 0.83, candidates MBR-030915

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-39529
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-027766
Opened
2026-10-22 12:43:43
Top score
0.83