Steward queue/CASE-003474
Steward case

CASE-003474

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-61168workflow paused, state held

Side-by-side comparison

Incoming CLM-405919 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-405919incoming
#1MBR-024852Nancy Taylor
0.832 rec.
Best evidence: NameDate of birth
NameNancy K Taylor
Nancy K. Taylor
Nancy K Taylor
Date of birth1961-10-071961-10-07
Member ID—
NULL
UHC-59502-84
SSN——
Phone4582547005
458-254-7005
—
Email—
UNKNOWN
nancy.taylor56@yahoo.com
Address—6350 Mesa Dr
City / state / ZIP—Columbus, OH, 43251
GroupGRP-2176GRP-2176
Plan—SELECT-EPO
Sources, recordsCLM1 recordCLM ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-024852Nancy Taylor0.83
Matched against CLM-405918, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55e81116dba1
    Escalated CLM-405919, top score 0.83, candidates MBR-024852

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-61168
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036604
Opened
2026-10-22 12:43:43
Top score
0.83