Steward queue/CASE-003478
Steward case

CASE-003478

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-94513workflow paused, state held

Side-by-side comparison

Incoming CLM-404085 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-404085incoming
#1MBR-021068Jacqueline Black
0.834 rec.
Best evidence: NamePhone
NameJacqueline G Black
JACQUELINE G. BLACK
Jacqueline G Black
Date of birth1988-08-171989-08-17
Member ID—
NULL
UHC-52048-14
SSN•••-••-0686•••-••-0686
Phone78685493317868549331
Email—jacqueline.black@yahoo.com
Address—3673 Apache Blvd
City / state / ZIP—
null
Tucson, AZ, 85721
GroupGRP-4928GRP-4928
PlanSELECT-EPOMEDICARE-ADV-B
Sources, recordsCLM1 recordCLM ×2ENR ×1TPA ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-021068Jacqueline Black0.83
Matched against CLM-404084, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00367%
Phone1.001.533%
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:397c8d314f5c
    Escalated CLM-404085, top score 0.83, candidates MBR-021068

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-94513
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045703
Opened
2026-10-19 19:54:36
Top score
0.83