Steward queue/CASE-003494
Steward case

CASE-003494

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-87814workflow paused, state held

Side-by-side comparison

Incoming CLM-428136 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-428136incoming
#1MBR-040576Sarah Howell
0.831 rec.
Best evidence: NameDate of birth
NameSarah HowellSarah N Howell
Date of birth1953-06-091953-06-09
Member IDUHC-91177-68—
SSN•••-••-6647—
Phone—6255821797
Email—
N/A
—
Address—
NULL
6005 Cedar Ln
City / state / ZIP—
UNKNOWN , , UNKNOWN
Phoenix, AZ, 85018
Group—
-
—
Plan—CHOICE-PLUS-PPO
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-040576Sarah Howell0.83
Matched against CLM-428137, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-428137Sarah Howell1953-06-09Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39730da62c54
    Escalated CLM-428136, top score 0.83, candidates MBR-040576

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-87814
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044178
Opened
2026-10-19 19:54:36
Top score
0.83