Steward queue/CASE-003497
Steward case

CASE-003497

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-27513workflow paused, state held

Side-by-side comparison

Incoming CLM-425236 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-425236incoming
#1MBR-034257Brittany Morales
0.842 rec.
Best evidence: NamePhone
NameBrittany MoralesBrittany P Morales
Date of birth2003-09-132003-09-13
Member ID—UHC-09344-34
SSN—•••-••-7112
Phone3098462737
309-846-2737
3098462737
Email—brittany.morales@aol.com
Address—
UNKNOWN
1731 Park Pl
City / state / ZIP—
null, -, null
Chandler, AZ, 85233
GroupGRP-1646GRP-1646
Plan—SELECT-EPO
Sources, recordsCLM1 recordENR ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-034257Brittany Morales0.84
Matched against ENR-132998, 3 fields compared, weighted score 0.840
FieldSimilarityWeightShareNote
Name1.00340%
Date of birth0.60340%transposition
Phone1.001.520%
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39c4cc489e7d
    Escalated CLM-425236, top score 0.84, candidates MBR-034257

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-27513
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-021308
Opened
2026-10-19 19:54:36
Top score
0.84