Steward queue/CASE-003499
Steward case

CASE-003499

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-27563workflow paused, state held

Side-by-side comparison

Incoming ENR-118575 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-118575incoming
#1MBR-029593Grace Collins
0.831 rec.
Best evidence: NameDate of birth
NameGrace R Collins
Collins, Grace R
Grace R Collins
Date of birth1988-09-081988-09-08
Member ID—UHC-78004-18
SSN•••-••-3170—
Phone4545070571
454-507-0571
—
Email—
NULL
—
Address681 Forest Ave—
City / state / ZIPMiami, FL, 33125—
GroupGRP-9869—
PlanMEDICARE-ADV-B—
Sources, recordsENR1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-029593Grace Collins0.83
Matched against CLM-414172, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-414172Grace Collins1988-09-08Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55812924e1ad
    Escalated ENR-118575, top score 0.83, candidates MBR-029593

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-27563
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-021339
Opened
2026-10-22 12:43:43
Top score
0.83