Steward queue/CASE-003504
Steward case

CASE-003504

Confidence 0.79 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-84822workflow paused, state held

Side-by-side comparison

Incoming CLM-413681 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-413681incoming
#1MBR-030912Madison Fields
0.792 rec.
Best evidence: NameDate of birthPhone
NameMadison FieldsMadison C Fields
Date of birth1987-12-281987-12-28
Member ID—
-
UHC-58583-07
SSN—
•••-••-UNKNOWN
•••-••-9248
Phone2484595850
(248) 459-5850
2484595850
Email—
-
madison.fields88@outlook.com
Address6785 Grand Ave1394 Willow Ct
City / state / ZIPTampa, FL, 33620
Tampa , FL, 33620
Charlotte, NC, 28278
GroupGRP-7520GRP-7520
PlanSELECT-EPOSELECT-EPO
Sources, recordsCLM1 recordTPA ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-030912Madison Fields0.79
Matched against TPA-56007, 4 fields compared, weighted score 0.789
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth1.00332%exact
Phone1.001.516%
Address0.00221%different
Guard: noneConflicts: none
Records in this identity
  • TPATPA-56007Madison Fields1987-12-28Scored 1.00
  • ENRENR-117890Madison Fields1987-12-28Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3962e1404192
    Escalated CLM-413681, top score 0.79, candidates MBR-030912

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-84822
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043516
Opened
2026-10-19 19:54:36
Top score
0.79