Steward queue/CASE-003505
Steward case

CASE-003505

Confidence 0.79 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-40229workflow paused, state held

Side-by-side comparison

Incoming CLM-400458 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-400458incoming
#1MBR-045894Janice Santiago
0.791 rec.
Best evidence: NameDate of birthPhone
NameJanice SantiagoJanice C Santiago
Date of birth1940-08-071940-08-07
Member IDUHC-59241-87—
SSN•••-••-1488—
Phone4093028714
14093028714
4093028714
Emailjanice.santiago2@yahoo.com—
Address5231 Oak St210 Highland Ave
City / state / ZIPJacksonville, FLTucson, AZ, 85789
GroupGRP-8032—
PlanCHOICE-PLUS-PPO—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-045894Janice Santiago0.79
Matched against TPA-50196, 4 fields compared, weighted score 0.789
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth1.00332%exact
Phone1.001.516%
Address0.00221%different
Guard: noneConflicts: none
Records in this identity
  • TPATPA-50196Janice Santiago1940-08-07Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:391a3bd5b6a8
    Escalated CLM-400458, top score 0.79, candidates MBR-045894

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-40229
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-028106
Opened
2026-10-19 19:54:36
Top score
0.79