Steward queue/CASE-003506
Steward case

CASE-003506

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-95454workflow paused, state held

Side-by-side comparison

Incoming TPA-50196 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-50196incoming
#1MBR-044770Janice Santiago
0.831 rec.
Best evidence: NameAddress
#2MBR-028106Janice Santiago
0.791 rec.
Best evidence: NameDate of birthPhone
NameJanice C Santiago
Santiago, Janice C.
Janice C SantiagoJanice Santiago
Date of birth1940-08-07
08/07/40
—1940-08-07
Member ID——UHC-59241-87
SSN—
•••-••-N/A
—•••-••-1488
Phone4093028714
409-302-8714
—4093028714
Email——janice.santiago2@yahoo.com
Address210 Highland Ave210 Highland Ave5231 Oak St
City / state / ZIPTucson, AZ, 85789
Tucson, Arizona, 85789
Tucson, AZ, 85789Jacksonville, FL
Group——GRP-8032
Plan—
UNKNOWN
NAVIGATE-HMOCHOICE-PLUS-PPO
Sources, recordsTPA1 recordCLM ×11 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044770Janice Santiago0.83
Matched against CLM-400459, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity
▶#2MBR-028106Janice Santiago0.79
Matched against CLM-400458, 4 fields compared, weighted score 0.789
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth1.00332%exact
Phone1.001.516%
Address0.00221%different
Guard: noneConflicts: none
Records in this identity
  • CLMCLM-400458Janice Santiago1940-08-07Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39da8bb56d82
    Escalated TPA-50196, top score 0.83, candidates MBR-044770, MBR-028106

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-95454
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045894
Opened
2026-10-19 19:54:36
Top score
0.83