Steward queue/CASE-003512
Steward case

CASE-003512

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-56847workflow paused, state held

Side-by-side comparison

Incoming CLM-409321 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-409321incoming
#1MBR-021400Ann Obrien
0.831 rec.
Best evidence: NameDate of birth
NameAnn Obrien
OBrien, Ann
Ann Obrien
Date of birth1945-12-041945-12-04
Member ID—
null
UHC-24913-62
SSN——
Phone—5495205977
Email—
UNKNOWN
ann.obrien73@gmail.com
Address—
NULL
4966 Central Ave # 377
City / state / ZIP—
N/A
Gilbert, AZ, 85228
GroupGRP-4270—
Plan——
Sources, recordsCLM1 recordPRV ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-021400Ann Obrien0.83
Matched against PRV-22730, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • PRVPRV-22730Ann Obrien1945-12-04Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3922201f6a41
    Escalated CLM-409321, top score 0.83, candidates MBR-021400

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-56847
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-035069
Opened
2026-10-19 19:54:36
Top score
0.83