Steward queue/CASE-003521
Steward case

CASE-003521

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-68996workflow paused, state held

Side-by-side comparison

Incoming CLM-421993 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-421993incoming
#1MBR-021540Grace Taylor
0.811 rec.
Best evidence: NameAddress
NameGrace TaylorGrace T Taylor
Date of birth1986-06-251987-06-25
Member ID—
N/A
UHC-14572-13
SSN——
Phone—
N/A
5346798505
Email—grace.taylor47@outlook.com
Address5460 Grand Ave
5460 Grand Avenue
5460 Grand Ave
City / state / ZIPSan Antonio, TX, 78296San Antonio, TX, 78296
GroupGRP-1102GRP-1102
Plan—
null
NAVIGATE-HMO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-021540Grace Taylor0.81
Matched against ENR-128802, 3 fields compared, weighted score 0.813
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth0.50338%one_digit
Address1.00225%exact
Guard: noneConflicts: none
Records in this identity
  • ENRENR-128802Grace Taylor1987-06-25Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3964910d3f94
    Escalated CLM-421993, top score 0.81, candidates MBR-021540

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-68996
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-039213
Opened
2026-10-19 19:54:36
Top score
0.81