Steward queue/CASE-003528
Steward case

CASE-003528

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-32945workflow paused, state held

Side-by-side comparison

Incoming CLM-409149 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-409149incoming
#1MBR-033286Sandar Maldonado
0.831 rec.
Best evidence: NameDate of birth
NameSandra MaldonadoSandar Maldonado
Date of birth1972-06-20
06/20/72
1972-06-20
Member ID—
-
UHC-03407-94
SSN—
•••-••- NULL
•••-••-3635
Phone—8408254455
Email—sandra.maldonado39@proton.me
Address—
NULL
—
City / state / ZIP—
-, null
—
Group—GRP-9755
PlanSELECT-EPOMEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-033286Sandar Maldonado0.83
Matched against ENR-112075, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.99350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-112075Sandar Maldonado1972-06-20Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:558690a5e223
    Escalated CLM-409149, top score 0.83, candidates MBR-033286

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-32945
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-024395
Opened
2026-10-22 12:43:43
Top score
0.83