Steward queue/CASE-003533
Steward case

CASE-003533

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-90292workflow paused, state held

Side-by-side comparison

Incoming CLM-423185 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-423185incoming
#1MBR-021776Stephen Henry
0.832 rec.
Best evidence: NameAddress
NameStephen HenryStephen N Henry
Date of birth—
1980-74-03
1987-04-03
Member ID—UHC-31765-74
SSN—
•••-••-UNKNOWN
•••-••-3490
Phone—
UNKNOWN
7343441575
Email—stephen.henry@gmail.com
Address5848 Forest Ave
5848 FOREST AVENUE
5848 Forest Ave
City / state / ZIPPlano, TX, 75003
Plano, TX, 75003-9274
Plano, TX, 75003
GroupGRP-9281GRP-9281
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-021776Stephen Henry0.83
Matched against ENR-130334, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39160aa42cbd
    Escalated CLM-423185, top score 0.83, candidates MBR-021776

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-90292
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044765
Opened
2026-10-19 19:54:36
Top score
0.83