Steward queue/CASE-003541
Steward case

CASE-003541

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-41400workflow paused, state held

Side-by-side comparison

Incoming CLM-414759 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-414759incoming
#1MBR-028820Alice Marquez
0.833 rec.
Best evidence: NameDate of birth
NameAlice MarquezAlice E Marquez
Date of birth1978-07-181978-07-18
Member ID—
-
UHC-69942-61
SSN—
•••-••--
•••-••-2598
Phone—
-
4518112987
Email—
NULL
alice.marquez@gmail.com
Address—
UNKNOWN
664 Oak St
City / state / ZIP—
N/A, NULL
Jacksonville, FL, 32229
Group—
N/A
GRP-2590
PlanCORE-HMOCORE-HMO
Sources, recordsCLM1 recordENR ×1CLM ×1TPA ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-028820Alice Marquez0.83
Matched against ENR-119412, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:556b287e0b2b
    Escalated CLM-414759, top score 0.83, candidates MBR-028820

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-41400
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-028669
Opened
2026-10-22 12:43:43
Top score
0.83