Steward queue/CASE-003555
Steward case

CASE-003555

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-29220workflow paused, state held

Side-by-side comparison

Incoming CLM-424727 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-424727incoming
#1MBR-032431Jerry Jordan
0.844 rec.
Best evidence: NamePhoneAddress
NameJerry JordanJerry N Jordan
Date of birth1996-06-11
Jun 11, 1996
1997-06-11
Member ID—UHC-64857-05
SSN—•••-••-8903
Phone96724154419672415441
Email—
null
jerry.jordan84@hotmail.com
Address2771 Spring St2771 Spring St
City / state / ZIPTempe, AZ, 85244
Tempe , AZ, 85244
Tempe, AZ, 85244
GroupGRP-8055GRP-8055
PlanMEDICARE-ADV-BMEDICARE-ADV-B
Sources, recordsCLM1 recordCLM ×2PRV ×1ENR ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-032431Jerry Jordan0.84
Matched against PRV-27273, 4 fields compared, weighted score 0.842
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth0.50332%one_digit
Phone1.001.516%
Address1.00221%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39e2e49b1450
    Escalated CLM-424727, top score 0.84, candidates MBR-032431

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-29220
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-022302
Opened
2026-10-19 19:54:36
Top score
0.84