Steward queue/CASE-003564
Steward case

CASE-003564

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-82052workflow paused, state held

Side-by-side comparison

Incoming CLM-407066 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-407066incoming
#1MBR-022624Brenda Wells
0.832 rec.
Best evidence: NamePhone
NameBrenda WellsBrenda Wells
Date of birth—
1997-08-40
1997-08-04
Member ID—UHC-29827-19
SSN—•••-••-4167
Phone3667773249
366-777-3249
3667773249
Email—
UNKNOWN
brenda.wells61@outlook.com
Address—
-
3625 Willow Ct # 221
City / state / ZIP—
NULL, NULL
Scottsdale, AZ
GroupGRP-7170GRP-7170
Plan—
null
SELECT-EPO
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-022624Brenda Wells0.83
Matched against ENR-109232, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00367%
Phone1.001.533%
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:396bb64c5932
    Escalated CLM-407066, top score 0.83, candidates MBR-022624

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-82052
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042835
Opened
2026-10-19 19:54:36
Top score
0.83