Steward case

CASE-003572

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-90017workflow paused, state held

Side-by-side comparison

Incoming CLM-418199 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-418199incoming	#1MBR-022803Laura Guzman 0.812 rec. Best evidence: NameAddress
Name	Laura Guzman	Laura Guzman
Date of birth	1972-04-20	1971-04-20
Member ID	—	UHC-57655-78
SSN	—	•••-••-3410
Phone	— -	8847683138
Email	—	laura.guzman@aol.com
Address	3197 Ridge Rd 3197 Ridge Road	3197 Ridge Rd Apt 3
City / state / ZIP	Plano, TX, 75022	Plano, TX, 75022
Group	GRP-5708	GRP-5708
Plan	MEDICARE-ADV-A	MEDICARE-ADV-A
Sources, records	CLM1 record	ENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-022803Laura Guzman0.81

Matched against ENR-123920, 3 fields compared, weighted score 0.813

Field	Similarity	Weight	Share	Note
Name	1.00	3	38%
Date of birth	0.50	3	38%	one_digit
Address	1.00	2	25%	exact

Guard: noneConflicts: none

Records in this identity

ENRENR-123920Laura Guzman1971-04-20Scored 1.00
CLMCLM-418200Laura Guzman1971-04-20Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:3995884428f2
Escalated CLM-418199, top score 0.81, candidates MBR-022803

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Laura GuzmanMBR-022803, score 0.81, 2 recordsLinkConfirm as a distinct identityCLM-418199 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-90017
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-044706
Opened: 2026-10-19 19:54:36
Top score: 0.81