Steward case

CASE-003581

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-65817workflow paused, state held

Side-by-side comparison

Incoming CLM-422892 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-422892incoming	#1MBR-022863Douglas Matthews 0.845 rec. Best evidence: NamePhoneAddress
Name	Douglas S Matthews Douglas S. Matthews	Douglas S Matthews
Date of birth	1975-06-02	1976-06-02
Member ID	—	UHC-71180-40
SSN	—	•••-••-5172
Phone	3119133819	3119133819
Email	— -	—
Address	1722 Canyon Rd	1722 Canyon Rd
City / state / ZIP	Tampa, FL, 33601 Tampa , FL , 33601	Tampa, FL, 33601
Group	GRP-9121	GRP-9121
Plan	— -	CHOICE-PLUS-PPO
Sources, records	CLM1 record	ENR ×1CLM ×2TPA ×25 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-022863Douglas Matthews0.84

Matched against CLM-422893, 4 fields compared, weighted score 0.842

Field	Similarity	Weight	Share	Note
Name	1.00	3	32%
Date of birth	0.50	3	32%	one_digit
Phone	1.00	1.5	16%
Address	1.00	2	21%	exact

Guard: noneConflicts: none

Records in this identity

ENRENR-129936Douglas Matthews1976-06-02Scored 1.00
CLMCLM-422893Douglas Matthews1976-06-02Scored 1.00
CLMCLM-422891Douglas Matthews1976-06-02Scored 1.00
TPATPA-60050Douglas Matthews1976-06-02Scored 1.00
TPATPA-60049Douglas Matthews1976-06-02Rule 0.97

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39c4cb7105e5
Escalated CLM-422892, top score 0.84, candidates MBR-022863

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Douglas MatthewsMBR-022863, score 0.84, 5 recordsLinkConfirm as a distinct identityCLM-422892 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

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Checkpoint: ckpt-run-mvfoap9e-65817
Stage: human_steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-038191
Opened: 2026-10-19 19:54:36
Top score: 0.84