Steward queue/CASE-003595
Steward case

CASE-003595

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-96438workflow paused, state held

Side-by-side comparison

Incoming ENR-115366 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-115366incoming
#1MBR-031884Jacoob Richards
0.831 rec.
Best evidence: NameDate of birth
NameJacob RichardsJacoob Richards
Date of birth2003-08-16
08/16/03
2003-08-16
Member IDUHC-68186-91—
SSN•••-••-1701—
Phone4035636538—
Email—
N/A
—
Address5371 Lincoln Way—
City / state / ZIPAustin, TX, 78733—
GroupGRP-2775GRP-2775
PlanMEDICARE-ADV-BMEDICARE-ADV-B
Sources, recordsENR1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-031884Jacoob Richards0.83
Matched against CLM-411664, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.99350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-411664Jacoob Richards2003-08-16Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39fa440b801f
    Escalated ENR-115366, top score 0.83, candidates MBR-031884

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-96438
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-046128
Opened
2026-10-19 19:54:36
Top score
0.83