Steward case

CASE-003608

Confidence 0.75 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-70198workflow paused, state held

Side-by-side comparison

Incoming TPA-62659 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-62659incoming	#1MBR-027782Pamela Herrera 0.751 rec. Best evidence: NameDate of birth
Name	Pamela A Herrera	Pamela A Herrera
Date of birth	1962-07-27 07/27/1962	1962-07-27
Member ID	— -	UHC-00611-30
SSN	—	•••-••-5995
Phone	— -	2573302019
Email	—	—
Address	9282 Indian School Rd 9282 Indian School Road	5739 Camelback Rd
City / state / ZIP	Glendale, AZ, 85331 Glendale , Arizona, 85331	Austin, TX, 78718
Group	— N/A	—
Plan	OPTIONS-PPO	—
Sources, records	TPA1 record	CLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-027782Pamela Herrera0.75

Matched against CLM-428637, 3 fields compared, weighted score 0.750

Field	Similarity	Weight	Share	Note
Name	1.00	3	38%
Date of birth	1.00	3	38%	exact
Address	0.00	2	25%	different

Guard: noneConflicts: none

Records in this identity

CLMCLM-428637Pamela Herrera1962-07-27Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:398a2bd4be2b
Escalated TPA-62659, top score 0.75, candidates MBR-027782

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Pamela HerreraMBR-027782, score 0.75, 1 recordLinkConfirm as a distinct identityTPA-62659 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-70198
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-039580
Opened: 2026-10-19 19:54:36
Top score: 0.75