Steward queue/CASE-003609
Steward case

CASE-003609

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-63726workflow paused, state held

Side-by-side comparison

Incoming CLM-418902 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-418902incoming
#1MBR-044724Heather Vazquez
0.832 rec.
Best evidence: NameDate of birth
NameHeather Vazquez
Vazquez, Heather
Heather Vazquez
Date of birth1986-11-05
19861105
1986-11-05
Member IDUHC-80866-77—
SSN—
•••-••-null
—
Phone8963722273
(896) 372-2273
—
Email—
-
—
Address—
-
3112 Grand Ave
City / state / ZIP—
-,
Orlando, FL, 32823
GroupGRP-4855GRP-4855
PlanMEDICARE-ADV-A—
Sources, recordsCLM1 recordCLM ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044724Heather Vazquez0.83
Matched against CLM-418900, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:394318331ea8
    Escalated CLM-418902, top score 0.83, candidates MBR-044724

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-63726
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-037483
Opened
2026-10-19 19:54:36
Top score
0.83