Steward queue/CASE-003613
Steward case

CASE-003613

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-30977workflow paused, state held

Side-by-side comparison

Incoming TPA-55262 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-55262incoming
#1MBR-032859Ana Mejia
0.832 rec.
Best evidence: NameDate of birth
NameAna MejiaAna Mejia
Date of birth1990-02-181990-02-18
Member ID—
UNKNOWN
UHC-35659-03
SSN•••-••-2196—
Phone——
Email——
Address—
N/A
8489 River Rd
City / state / ZIP—
UNKNOWN, NULL
San Diego, CA, 92143
GroupGRP-7523GRP-7523
Plan—
null
OPTIONS-PPO
Sources, recordsTPA1 recordCLM ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-032859Ana Mejia0.83
Matched against CLM-411933, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39b52a51ca80
    Escalated TPA-55262, top score 0.83, candidates MBR-032859

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-30977
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-023295
Opened
2026-10-19 19:54:36
Top score
0.83