Steward queue/CASE-003614
Steward case

CASE-003614

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-31065workflow paused, state held

Side-by-side comparison

Incoming CLM-402003 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-402003incoming
#1MBR-035093Donald Grant
0.832 rec.
Best evidence: NameDate of birth
NameDnald GrantDonald Y Grant
Date of birth1977-04-141977-04-14
Member IDUHC-91776-10—
SSN——
Phone—
UNKNOWN
9468035661
Email——
Address—
NULL
1926 Valley View Dr
City / state / ZIP—
null, null, null
Gilbert, AZ, 85270
GroupGRP-3163—
Plan—
UNKNOWN
MEDICARE-ADV-B
Sources, recordsCLM1 recordCLM ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-035093Donald Grant0.83
Matched against CLM-402002, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5535815d2477
    Escalated CLM-402003, top score 0.83, candidates MBR-035093

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-31065
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-023346
Opened
2026-10-22 12:43:43
Top score
0.83