Steward queue/CASE-003623
Steward case

CASE-003623

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-90245workflow paused, state held

Side-by-side comparison

Incoming CLM-404912 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-404912incoming
#1MBR-033621Bruce Ferguson
0.833 rec.
Best evidence: NameDate of birth
NameBruce P Ferguson
Bruce P. Ferguson
Bruce P Ferguson
Date of birth1977-04-101977-04-10
Member ID—
null
UHC-65891-58
SSN—•••-••-5616
Phone33885348453388534845
Email—
UNKNOWN
—
Address—
UNKNOWN
3067 Mesa Dr
City / state / ZIP—
null, NULL
Minneapolis, MN
Group—GRP-2190
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordCLM ×2PRV ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-033621Bruce Ferguson0.83
Matched against CLM-404910, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:395c8c024162
    Escalated CLM-404912, top score 0.83, candidates MBR-033621

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-90245
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044755
Opened
2026-10-19 19:54:36
Top score
0.83