Steward queue/CASE-003624
Steward case

CASE-003624

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-95661workflow paused, state held

Side-by-side comparison

Incoming CLM-423299 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-423299incoming
#1MBR-035366Nathan Turner
0.833 rec.
Best evidence: NameDate of birth
NameNathan TurnerNathan Turner
Date of birth1987-05-06
05/06/87
1987-05-06
Member ID—
N/A
UHC-08557-62
SSN—•••-••-2292
Phone—
null
5189619890
Email—
NULL
nathan.turner@hotmail.com
Address—
N/A
528 Market St
City / state / ZIP—
UNKNOWN, null,
Gilbert, AZ, 85275
GroupGRP-4888GRP-4888
Plan—CORE-HMO
Sources, recordsCLM1 recordENR ×1TPA ×1CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-035366Nathan Turner0.83
Matched against ENR-130454, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39be1e283461
    Escalated CLM-423299, top score 0.83, candidates MBR-035366

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-95661
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045949
Opened
2026-10-19 19:54:36
Top score
0.83