Steward queue/CASE-003626
Steward case

CASE-003626

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-55920workflow paused, state held

Side-by-side comparison

Incoming CLM-432015 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-432015incoming
#1MBR-039356Roy Stewart
0.831 rec.
Best evidence: NameDate of birth
NameRoy StewartRoy Stewart
Date of birth1964-06-181964-06-18
Member ID—
null
—
SSN—
•••-••-NULL
—
Phone—3325233417
Email—
null
—
Address—
UNKNOWN
5599 Willow Ct
City / state / ZIP—
UNKNOWN, -
San Antonio, TX, 78263
GroupGRP-8942GRP-8942
Plan—
null
—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-039356Roy Stewart0.83
Matched against TPA-64121, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-64121Roy Stewart1964-06-18Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:393d4f3126a4
    Escalated CLM-432015, top score 0.83, candidates MBR-039356

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-55920
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-034728
Opened
2026-10-19 19:54:36
Top score
0.83