Steward queue/CASE-003642
Steward case

CASE-003642

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-32062workflow paused, state held

Side-by-side comparison

Incoming CLM-430459 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-430459incoming
#1MBR-025667Benjamin Ferguson
0.843 rec.
Best evidence: NamePhoneAddress
NameBen FergusonBenjamin J Ferguson
Date of birth1947-02-20
02/20/1947
1948-02-20
Member ID—
N/A
UHC-50436-75
SSN—
•••-••--
•••-••-8085
Phone5282323565
15282323565
5282323565
Email—benjamin.ferguson68@proton.me
Address6269 Willow Ct
6269 Willow Court
6269 Willow Ct
City / state / ZIPEden Prairie, MN, 55325
Eden Prairie, Minnesota, 55325
Eden Prairie, MN, 55325
GroupGRP-8177GRP-8177
Plan—MEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×1CLM ×23 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-025667Benjamin Ferguson0.84
Matched against ENR-139984, 4 fields compared, weighted score 0.842
FieldSimilarityWeightShareNote
Name1.00332%nickname
Date of birth0.50332%one_digit
Phone1.001.516%
Address1.00221%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39a0eb66cd6a
    Escalated CLM-430459, top score 0.84, candidates MBR-025667

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-32062
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-023922
Opened
2026-10-19 19:54:36
Top score
0.84