Steward queue/CASE-003646
Steward case

CASE-003646

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-32116workflow paused, state held

Side-by-side comparison

Incoming CLM-426965 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-426965incoming
#1MBR-044557Keith Collins
0.831 rec.
Best evidence: NameAddress
NameKeith CollinsKeith Collins
Date of birth1972-06-21
21-06-1972
—
Member IDUHC-22597-64—
SSN—
•••-••--
—
Phone6765631419
+1 676 563 1419
—
Email——
Address2439 Mesa Dr
2439 Mesa Drive
2439 Mesa Dr
City / state / ZIPLos Angeles, CA, 90053
LOS ANGELES, California , 90053
Los Angeles, CA, 90053
GroupGRP-2678—
Plan—MEDICARE-ADV-A
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-044557Keith Collins0.83
Matched against CLM-426966, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39187abd7ab2
    Escalated CLM-426965, top score 0.83, candidates MBR-044557

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-32116
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-023950
Opened
2026-10-19 19:54:36
Top score
0.83