Steward queue/CASE-003659
Steward case

CASE-003659

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-65182workflow paused, state held

Side-by-side comparison

Incoming CLM-430372 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-430372incoming
#1MBR-024932Linda Burton
0.831 rec.
Best evidence: NameDate of birth
NameLinda BurtonLinda Burton
Date of birth1956-01-25
19560125
1956-01-25
Member ID—
null
UHC-39412-86
SSN—
•••-••-NULL
•••-••-4233
Phone——
Emaillinda.burton@aol.com—
Address—6114 Apache Blvd
City / state / ZIP—
N/A, N/A
Austin, TX, 78720
GroupGRP-1118GRP-1118
Plan—
N/A
OPTIONS-PPO
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-024932Linda Burton0.83
Matched against CLM-430371, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-430371Linda Burton1956-01-25Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ab0538fba4
    Escalated CLM-430372, top score 0.83, candidates MBR-024932

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-65182
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-037981
Opened
2026-10-19 19:54:36
Top score
0.83