Steward queue/CASE-003660
Steward case

CASE-003660

Confidence 0.77 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-32293workflow paused, state held

Side-by-side comparison

Incoming CLM-432613 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-432613incoming
#1MBR-025827Samantha Martin
0.771 rec.
Best evidence: NameSSN (last four)Phone
NameSamantha MartiinSamantha U Martin
Date of birth—
1812-18-96
1986-12-18
Member ID—
NULL
UHC-06474-19
SSN•••-••-7990•••-••-7990
Phone82771229838277122983
Email—samantha.martin53@proton.me
Address9290 Canyon Rd Apt 28
9290 Canyon Road Apt 28
9519 Jefferson Ave
City / state / ZIPSan Antonio, TX, 78217Eden Prairie, MN, 55332
GroupGRP-4570GRP-4570
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-025827Samantha Martin0.77
Matched against ENR-142808, 4 fields compared, weighted score 0.772
FieldSimilarityWeightShareNote
Name0.98333%
SSN (last four)1.002.528%
Phone1.001.517%
Address0.00222%different
Guard: noneConflicts: none
Records in this identity
  • ENRENR-142808Samantha Martin1986-12-18Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39478009cffe
    Escalated CLM-432613, top score 0.77, candidates MBR-025827

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-32293
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-024052
Opened
2026-10-19 19:54:36
Top score
0.77