Steward queue/CASE-003663
Steward case

CASE-003663

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-63211workflow paused, state held

Side-by-side comparison

Incoming ENR-111374 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-111374incoming
#1MBR-024059James Nguyen
0.831 rec.
Best evidence: NameDate of birth
NameJames NguyenJames Nguyen
Date of birth1966-02-041966-02-04
Member IDUHC-49719-49—
SSN•••-••-9812—
Phone7718574072
+1 771 857 4072
—
Emailjames.nguyen@yahoo.com—
Address9889 Hillcrest Rd Apt 16—
City / state / ZIPColumbus, OH, 43254—
GroupGRP-7936GRP-7936
PlanMEDICARE-ADV-B—
Sources, recordsENR1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-024059James Nguyen0.83
Matched against CLM-408627, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-408627James Nguyen1966-02-04Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55a4ad8063dd
    Escalated ENR-111374, top score 0.83, candidates MBR-024059

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-63211
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-037308
Opened
2026-10-22 12:43:43
Top score
0.83