Steward queue/CASE-003675
Steward case

CASE-003675

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-96733workflow paused, state held

Side-by-side comparison

Incoming TPA-54408 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-54408incoming
#1MBR-024174Steven Nelson
0.833 rec.
Best evidence: NameDate of birth
NameSteen NelsonSteven Nelson
Date of birth1964-01-111964-01-11
Member ID—
UNKNOWN
UHC-42830-85
SSN—•••-••-7245
Phone—5655606138
Emailsteven.nelson@outlook.com—
Address—
-
960 Apache Blvd
City / state / ZIP—
N/A, N/A, NULL
Chandler, AZ, 85211
Group—
N/A
GRP-8242
Plan—SELECT-EPO
Sources, recordsTPA1 recordENR ×1CLM ×1TPA ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-024174Steven Nelson0.83
Matched against ENR-113269, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55306eba89a9
    Escalated TPA-54408, top score 0.83, candidates MBR-024174

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-96733
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-046196
Opened
2026-10-22 12:43:43
Top score
0.83