Steward queue/CASE-003676
Steward case

CASE-003676

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-52680workflow paused, state held

Side-by-side comparison

Incoming TPA-63242 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-63242incoming
#1MBR-006621Jack Pierce
0.834 rec.
Best evidence: Name
NameJack PierceJack Pierce
Date of birth—
9196-01-01
1996-01-01
Member ID—UHC-70363-83
SSN•••-••-9473•••-••-9473
Phone—
N/A
3499282769
Email——
Address—
N/A
8375 Spring St
City / state / ZIP—
NULL,
Eden Prairie, MN, 55337
Group—
N/A
GRP-1805
PlanMEDICARE-ADV-AMEDICARE-ADV-A
Sources, recordsTPA1 recordTPA ×1ENR ×1PRV ×1CLM ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-006621Jack Pierce0.83
Matched against PRV-28778, 1 field compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.003100%
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:391ad52cab75
    Escalated TPA-63242, top score 0.83, candidates MBR-006621

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-52680
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-033465
Opened
2026-10-19 19:54:36
Top score
0.83