Steward queue/CASE-003677
Steward case

CASE-003677

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-80914workflow paused, state held

Side-by-side comparison

Incoming TPA-53645 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-53645incoming
#1MBR-024194Brenda Banks
0.833 rec.
Best evidence: NameDate of birth
NameBrenda W BanksBrenda Banks
Date of birth1977-01-16
01/16/77
1977-01-16
Member ID—
-
—
SSN——
Phone—
N/A
3395057655
Email—
UNKNOWN
—
Address—1732 Lincoln Way
City / state / ZIP—
NULL, null,
Scottsdale, AZ, 85224
GroupGRP-6068GRP-6068
Plan—
N/A
—
Sources, recordsTPA1 recordCLM ×2TPA ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-024194Brenda Banks0.83
Matched against CLM-408305, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:550c379f5d8d
    Escalated TPA-53645, top score 0.83, candidates MBR-024194

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-80914
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042525
Opened
2026-10-22 12:43:43
Top score
0.83