Steward queue/CASE-003682
Steward case

CASE-003682

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-32633workflow paused, state held

Side-by-side comparison

Incoming CLM-428541 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-428541incoming
#1MBR-030287John Marshall
0.832 rec.
Best evidence: NameDate of birth
NameJohn Marshall
Marshall, John
John O Marshall
Date of birth2000-04-142000-04-14
Member ID—
N/A
UHC-46195-40
SSN—
•••-••-N/A
•••-••-3319
Phone—
-
3772559193
Email—
NULL
john.marshall@aol.com
Address—2707 Grand Ave
City / state / ZIP—
null, -
Las Vegas, NV, 89170
GroupGRP-1586GRP-1586
Plan—CHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-030287John Marshall0.83
Matched against ENR-137446, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:554316b89c64
    Escalated CLM-428541, top score 0.83, candidates MBR-030287

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-32633
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-024228
Opened
2026-10-22 12:43:43
Top score
0.83