Steward queue/CASE-003698
Steward case

CASE-003698

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-33314workflow paused, state held

Side-by-side comparison

Incoming TPA-51520 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-51520incoming
#1MBR-007407Michael Kelly
0.833 rec.
Best evidence: NameAddress
NameMichael KellyMichael K Kelly
Date of birth—
1984-04-40
1984-04-04
Member ID—UHC-55894-77
SSN—
•••-••-NULL
•••-••-3550
Phone—
null
3142690661
Email—
UNKNOWN
—
Address9662 Willow Ct
9662 WILLOW COURT
9662 Willow Ct
City / state / ZIPDallas, TX, 75200Dallas, TX, 75200
Group—
null
GRP-6451
Plan—CHOICE-PLUS-PPO
Sources, recordsTPA1 recordCLM ×1ENR ×1PRV ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-007407Michael Kelly0.83
Matched against ENR-104541, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39bfd48281fc
    Escalated TPA-51520, top score 0.83, candidates MBR-007407

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-33314
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-024609
Opened
2026-10-19 19:54:36
Top score
0.83