Steward queue/CASE-003704
Steward case

CASE-003704

Confidence 0.78 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-39569workflow paused, state held

Side-by-side comparison

Incoming CLM-404938 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-404938incoming
#1MBR-024766Ann Ryan
0.781 rec.
Best evidence: NamePhone
NameAnn B RyanAnn Ryan
Date of birth2003-08-242002-08-24
Member ID—UHC-62398-09
SSN—
•••-••-null
•••-••-5091
Phone8399494266
(839) 949-4266
8399494266
Email—
null
—
Address423 Oak St
423 Oak Street
423 Oak St
City / state / ZIPLas Vegas, NV
Las Vegas, NV, null
Las Vegas, NV, 89135
GroupGRP-1001GRP-1001
Plan—
UNKNOWN
NAVIGATE-HMO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-024766Ann Ryan0.78
Matched against ENR-106510, 4 fields compared, weighted score 0.779
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth0.50332%one_digit
Phone1.001.516%
Address0.70221%street_match
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3961dae9a9e4
    Escalated CLM-404938, top score 0.78, candidates MBR-024766

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-39569
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-027788
Opened
2026-10-19 19:54:36
Top score
0.78