Steward queue/CASE-003742
Steward case

CASE-003742

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-42065workflow paused, state held

Side-by-side comparison

Incoming CLM-432078 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-432078incoming
#1MBR-030709Terry Ward
0.831 rec.
Best evidence: NameDate of birth
NameTerry WardTerry E Ward
Date of birth1946-01-151946-01-15
Member IDUHC-07080-31—
SSN—
•••-••-NULL
—
Phone—
2281569
—
Email—
N/A
—
Address7505 Elm St—
City / state / ZIPTampa, FL, 33604
TAMPA, Florida, 33604
—
GroupGRP-0558—
Plan—
UNKNOWN
OPTIONS-PPO
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-030709Terry Ward0.83
Matched against CLM-432079, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-432079Terry Ward1946-01-15Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3975013376f1
    Escalated CLM-432078, top score 0.83, candidates MBR-030709

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-42065
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-028979
Opened
2026-10-19 19:54:36
Top score
0.83