Steward queue/CASE-003743
Steward case

CASE-003743

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-45915workflow paused, state held

Side-by-side comparison

Incoming CLM-432079 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-432079incoming
#1MBR-028979Terry Ward
0.831 rec.
Best evidence: NameDate of birth
NameTerry E WardTerry Ward
Date of birth1946-01-15
15-01-1946
1946-01-15
Member ID—UHC-07080-31
SSN—
•••-••-UNKNOWN
—
Phone——
Email——
Address—
null
7505 Elm St
City / state / ZIP—
null, UNKNOWN
Tampa, FL, 33604
Group—
NULL
GRP-0558
PlanOPTIONS-PPO—
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-028979Terry Ward0.83
Matched against CLM-432078, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-432078Terry Ward1946-01-15Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:397b0d55bed7
    Escalated CLM-432079, top score 0.83, candidates MBR-028979

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-45915
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-030709
Opened
2026-10-19 19:54:36
Top score
0.83